Shipping Policy

At Mini And Me, we are committed to delivering your favourite products safely and on time. We understand how exciting it is to receive your order, and we do our best to make your shopping experience smooth and hassle-free.

Please read our shipping policy to understand how we process and deliver your orders.

1. Order Processing Time

All orders are processed within 1–3 business days after successful payment confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

During sales, festive seasons, or promotional events, order processing may take slightly longer.

2. Shipping & Delivery Time

Orders are generally delivered within 5–7 business days after dispatch.

Delivery timelines may vary depending on your location and courier service availability.

Remote areas may require additional delivery time.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before completing your purchase.

Any free shipping offers will be clearly mentioned on our website or during promotional campaigns.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation message with tracking details (where available). You can use these details to track your shipment and stay updated on its delivery status.

5. Delivery Delays

While we always try to deliver orders within the estimated timeframe, delays may occasionally occur due to weather conditions, courier issues, public holidays, or other circumstances beyond our control.

We appreciate your patience and understanding in such situations.

6. Incorrect Shipping Address

Customers are requested to provide accurate and complete shipping details while placing an order. Mini And Me will not be responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

If you need to update your shipping address, please contact us as soon as possible after placing your order.

7. Damaged or Missing Packages

If you receive a damaged package or find any items missing from your order, please contact our customer support team as soon as possible with your order details and supporting photographs, if applicable.

We will review the issue and assist you with the next steps.

8. Contact Us

For any questions or assistance regarding shipping and delivery, please feel free to contact us.

Website: miniandme.com

Our team will be happy to assist you with your queries.

Thank you for shopping with Mini And Me!